Honest diagnosis saved $7,650
“Another company had quoted me $8,000 for a complete furnace replacement claiming a cracked heat exchanger. RedAlert sent a tech with a borescope camera, ran the unit, did a CO test in the supply plenum (came back at 0 ppm), and showed me on screen there was no crack — just a failed hot-surface ignitor. $350 part + labor and the 80% AFUE Goodman has been running clean for ten months. Will never call anyone else.”
David L.
Torrance
Furnace Repair
January 22, 2025